1. Deposit payable on confirmation of order, with the balance payable on delivery/ installation.
  2. Prices are valid for a period of 10 days from date hereof.
  3. Prices are subject to change after final site measurements have been taken.
  4. Granite/ Quartz are natural materials and as such all products are subject to a range of variations. Therefore, only claims for visible unnatural cracks and/ or production defects will be considered. Liability will be limited to the replacement of the material only.
  5. The customer agrees upon acceptance of this quotation that he/ she waivers any rights to claims for defects after five days from date of installation.
  6. All goods remain the property of Word of Mouth Worktops until outstanding balances are settled in full.
  7. 2.5% interest per month will be charged on all overdue accounts.
  8. All joints will be open joints filled with epoxy resin/ silicone with a maximum width of 4mm.
  9. Word of Mouth Worktops are not responsible for skew walls or fixtures which may need to be compensated by plaster, tiles or other means.
  10. Word of Mouth Worktops are not liable for any errors in measurement supplied by customer.
  11. It is the customers responsibility to ensure that all equipment and appliances required for cut-outs etc, are on the site and that the site is ready for installation.
  12. Extra charges will be levied if Word of Mouth Worktops need to return to the site due to point 11. above